SERVICE & Resource Activation
Zero Touch Provisioning
Instantly activate resources and services with Optius OpenSwitchGate™ Service Activation solution for fiber, copper, and wireless networks.
Optius OpenSwitchGate (OSG) is a highly scalable service activation solution for wired and wireless provisioning of copper, fiber, and wireless networks. OSG enables instant activation providing you with a competitive advantage and accelerated revenue. As a network mediation software, OSG is a powerful application to perform the Resource Activation function by connecting with and communicating activation commands to network devices, Network Element Management, servers, and APIs to perform activation tasks.
Simplify your activation process by automating network provisioning and reduce costs by eliminating administrative tasks and manual errors.
OSG Service Activation provides a single service activation gateway to network elements to enable automation of Network Element programming for CSPs.
OSG Service Activation provides a single service activation gateway for CSPs to network elements to enable automation of network element programming. OSG is pre-integrated with Optius Service Order Management providing automation of service orders.
With these integrated applications, OSG completes the Resource Order Management by providing the device mediation function to communicate with Network Elements enabling true auto-provisioning.
Optius OSS Suite with the integrated OSG module simplifies the complexities involved in digital transformation for OSS/BSS Transformation.
AUTOMATE NETWORK PROGRAMMING
Automate management of network programming in real-time through a single activation gateway. Initiate, suspend, update or terminate services and features all in real-time.
Programming requests are efficiently managed to ensure that they are applied in priority order, with minimal overhead and without using excessive system resources.
Gain a competitive edge by enabling the rapid launch of new end-user services regardless of technology or vendor. Instantly provision any programmable server or network/IT device through a single activation gateway.
Automate Business Processes
Through highly automated processes, service providers can optimally orchestrate service and resource orders and streamline the fulfillment process. Manual processes that are error-prone, time consuming, and inefficient are eliminated through automation eliminating unnecessary costs and misuse of valuable resource time.
OpenSwitchGate Service and Resource Activation solution includes Network Element Adapters for more than 140 different types and models of network elements. They include adapters for class 5 switches, soft-switches, DSLAMS, routers, multimedia messaging systems, cellular HLRs, cable television video-on-demand systems, fiber OLTs, and many more. OSG adapters authenticate, program, and interpret responses received from the network element in any situation.
Transform Customer Experience with Real Time SERVICE ACTIVATION
Activate services in real-time and automate complex processes to reduce order fallouts and manual errors.
Improve market launches and increase profit margins by delivering rapid customer service throughout the complete customer journey.
Built with an open architecture, OpenSwitchGate easily integrates with all necessary systems required to support service fulfillment. OSG is an agnostic software platform for interaction and integration with external systems.
REDUCE PROVISIONING TIME AND ORDER BACKLOG
Every connection to a network element is controlled by powerful automated connection programming scripts that provide connection fail-over and complex multi-step connections such as authentication on intermediate servers.
Scalable and Dependable
A scalable and high performance architecture enables service providers to leverage quick and accurate service provisioning regardless of size.
Track Service Order Activity
User-definable service and resource order history and comprehensive reporting logs empower customer support efforts. All interaction with network elements are logged and fully audited to provide a complete history of any updates or actions.
OPTIMIZE NETWORK CAPACITY
Optimize Processes and Reduce Costs
Automate the programming of your network elements and reduce manual efforts and handoffs to decrease the costs of serving your customers.
Reduce costs through automation of network programming, Reduce provisioning time, order backlog, manual efforts and handoffs.
Optius Service & Resource Activation: KEY SOLUTION FUNCTIONS
OSS Service Activation gateway for all of your network elements enables easier automation of network element programming.
Device Mediation for Automation
OSG provides the device mediation function of Resource Order Management by performing the integration to elements and element management systems (NEMS) in the network.
- Provides the Resource Order Management function by comparing the service request from an external system to the resources currently allocated in the network;
- Constructs the appropriate activation commands, which are communicated to the network via the Optius Suite;
- Utilizes the network as the resource inventory by comparing the desired state (the service request) against the current state of the network to determine the appropriate automated activation commands.
Single Activation Gateway
Create and manage your service portfolio in real-time through a single activation gateway.
- Initiate, suspend, update or terminate services and features all in real-time;
- Eliminate manual programming and the number of connections required for each network element;
- Automate all your network element programming.
- Intelligent programming prioritizes requests in order for all activations.
CONFIGURABLE BUSINESS LOGIC
Enable the rapid launch of new end-user services regardless of technology or vendor.
- Flexible connection scripts support virtually any connection path to network elements;
- Authentication at any or all points and connection fail-over.
Network mediation software is used to perform the Resource Activation function by connecting with and communicating activation commands to network devices, Network Element Management Software (NEMS), servers and APIs to perform activation tasks or line tests.
User-definable service and resource order history and comprehensive audit logs empower customer support efforts.
All interactions with network elements are logged, retained for a user-specified length of time, and fully audited to provide a complete history of updates or actions. The audit log viewer comes with advanced filtering and search capabilities.
DEVICE PROGRAMMING ERROR RECOVERY
Failed requests can be retried on a user-specified schedule and failed commands can be modified and resubmitted.
Failed programming commands can be modified and resubmitted to the network element for certain types of failures to reduce the command fallout rate.
Every connection to a network element is controlled by powerful connection scripts that provide connection fail-over and complex multi-step connections such as authentication on intermediate servers.
Service Activation for WIreless networks:
KEY SOLUTION FUNCTIONS
Single Activation Gateway for Wireless Providers
OSG Access (OSGA) is a module to OSG which provides service order decomposition and command-building for OSS/BSS systems which do not use Optius. This brings the full speed and power of OSG to CSPs such as wireless service providers or divisions within a CSP who do not need the copper inventory and provisioning functionality of Optius.
OSGA eliminates the need for a separate network inventory system. Because OSG Access queries the network element itself, the inventory is never out-of-date.
OSG Access has high throughput because of the speed of OSG as well as the optimization provided by collapsing multiple subscriber requests into a single request for programming. Any external OSS/BSS can be interfaced with OSG Access through its own Mediation Device, thus providing all the advantages of real-time service order processing and activation.
KEY TECHNICAL FEATURES
OSG is in production at CSPs across North America in large and small scale CSPs.
Its small footprint and efficient implementation provides low resource use and high throughput so that OSG can scale from small to very large CSPs. A single OSG domain can process more than 500,000 requests per hour.
Network Audit Logs
The comprehensive audit log eases troubleshooting as well as provides detailed information about OSG’s interaction with each network element and customer. This log is easily accessed through the intuitive and powerful log viewer UI.
Extensive audit logging of all OSG events, including the complete lifecycle of every request. All interactions with network elements are logged for troubleshooting and customer follow-up. Audit logs are retained for a user-specified length of time and then automatically purged. An audit log viewer with advanced filtering and search capabilities is included with the system.
The intuitively configured UI provides a single screen where all OSG components can be configured. It provides powerful search and filtering capabilities to easily and quickly find the component to be configured. OSG has the ability to leverage a common server, data storage, and disaster recovery.
AFFORDABLE CUSTOMIZATIONS and Enhancements
The large selection of existing adapters and ease of developing new ones means that OSG is the single activation point of connection for a CSP’s entire network. This eases integration and eliminates manual programming and the number of connections required to each network element.
Why SI is your trusted Partner
Chosen by clients to provide software and professional services solutions to digitally transform their businesses, our solutions are proven to be scalable and customizable to suit the needs of each of our unique clients. We understand the complexities of operating a forward-thinking CSP and have the first-hand experience to help you transform your business operations. SaskTel International is a trusted partner with real-world CSP expertise.
Leading with Customer Service
Clients are at the heart of everything we do. Our solutions are proven and tested by our parent company SaskTel, before they ever reach you. Annual customer satisfaction surveys are conducted and results are actioned within our teams so that we are able to continually improve the level of service and support we offer to our most valuable assets – our customers. Our 2020/21 achievement of an overall satisfaction rating of 96% demonstrates our commitment to satisfaction and provides the valuable feedback required to further develop and grow.
+35 YEARS AS A TRUSTED SOLUTION PROVIDER
SaskTel International was established in 1986 as a subsidiary of SaskTel, a multi-service communications provider with over a century of successful operating experience. SI leverages the expertise, industry firsts, lessons-learned, and resources of an industry-leading service provider and delivers this value on a global scale.
+110 YEARS IN TELECOMMUNICATIONS
Our parent company, SaskTel, is a century-old operating provider with multiple industry firsts. SaskTel owns and operates Saskatchewan’s largest network that connects 99% of the population over a vast area of 651,900 square kilometres. Recognized as a global leader in telecommunications, SaskTel has completed many large-scale and innovative projects over its many decades in business.