OPTIUS OSS Portfolio

digital transformation software

INTEGRATED DIGITAL TRANSFORMATION SOFTWARE & SERVICES SUITE FOR Service Providers

SaskTel International is simplifying the complexities with Digital Transformation as an experienced operating telecom and software solution provider.

OPTIUS OSS SOlutions

The Optius OSS Suite provides integrated modules for Service Order Management, Activation, Fiber and Copper plant Inventory Management for multiple types of wireline and wireless networks.

Optius is a modern solution designed and engineered by a SaskTel International based on our real-world operational experience as a telecom. 

Optius has open integration with Customer Relationship Management (CRM), Billing, and WorkForce Management (WFM) systems. This provides you with a consolidated solution to digitally transform your business, whether we provide you with a partnered solution for BSS systems, or we integrate with your current BSS and OSS systems.

Discover our comprehensive offering, encompassing software and expert services. Experience the convenience of centralized data, streamlined processes, robust reporting, adaptable configuration, seamless integration, continuous improvements, thorough testing, personalized training, round-the-clock support, and reliable maintenance – all managed by SI professionals.

SOLUTION HIGHLIGHTS

Automate

AUTOMATE SERVICE ORDERS WITH ZERO TOUCH PROVISIONING

 

ACCURATE NETWORK MANAGEMENT

Accurate inventory management is the base for automation. Accurate inventory also enables for service launches, informed decision-making, network forecasting, and high quality customer service trouble resolution.

Optius reduces the manual effort required to run legacy business support systems (BSS) and operational support systems (OSS). Maintaining and increasing profit margins is accomplished through delivering a great customer experience throughout the complete customer journey.

ENHANCE CUSTOMER EXPERIENCE WITH REAL-TIME SERVICE ACTIVATION

Orchestrate services with real-time service activation. Optius automates complex processes that historically have been completed manually through legacy business support systems (BSS) and operational support systems (OSS). Your business processes become automated with flow-through provisioning of service orders.

Improve market launches and increase profit margins by delivering a great customer experience throughout the complete customer journey.

  • Optius is a proven powerful system to support flow-through provisioning.
  • Customer experiences are enhanced through the quick and accurate delivery of services.

Empower

EMPOWER YOUR BUSINESS

MODERN ARCHITECTURE

The Optius product infrastructure is a sustainable software platform built on the latest technology, ensuring durability for many years to come. The robust platform combined with the open architecture technology facilitates local independent customizations, extensions, and integrations.

  • Proven interoperability with many network and external vendors, enabling CSPs a selection of the best-in-class applications to accommodate their operational and commercial needs.
  • Customization and Scalability.
  • Flexibility to customize for your requirements in a short time frame.
  • Scalable and expandable architecture with proven production experience supports real-time distributed processing, achieving performance, scalability, and high availability.

MODERN WEB-BASED APPLICATIONS

Optius provides a user-friendly and intuitive Graphical User Interface (GUI) ensuring employees quickly learn and adapt to the new system, reducing stress and improving productivity.

Transform

DIGITALLY TRANSFORM YOUR BUSINESS

PROTECT AND CREATE NEW REVENUE STREAMS:

  • Extend the capability of your existing copper plant through emerging technologies, including vectoring/G.fast.
  • SI has proven we can deliver new capabilities and adapt to new technologies in a timely and cost-effective manner.

OPEN ARCHITECTURE

Built with an open architecture, Optius easily integrates with all systems needed to manage your network and services.

  • SI software solutions integrate with the current systems you have and need to manage your network and services.
  • The Optius product suite is customizable and will accommodate variations within your network and service offerings to help empower your competitive advantage.

LEVERAGE OUR TELECOM OPERTIONAL KNOWLEDGE

The unique relationship between SI and SaskTel allows our clients to leverage our expertise and experience as an operating CSP in the ongoing evolution of our software suite. 

  • Access SI’s parent CSP company, SaskTel, a billion dollar operating CSP able to provide wireless, wireline, and ICT knowledge, consultants, and resources. 
  • Leverage over 30 years of fiber expertise – fiber design, deployment, marketing, and operational experience. 
  • Follow a shared architecture with SaskTel and learn from each other’s experience.

Optimize

OPEN ARCHITECTURE

OPTIMIZE YOUR BUSINESS

BSS/OSS INTEGRATION EXPERIENCE

  • A history of  broad experience includes software development and systems integration with many network elements for service activation and provisioning.
  • Experienced in multiple business models including Wireline, Mobile, VoIP, ISP, and Cable. 
  • Experienced in Tier 1 to Tier 4 CSP deployments with long term client references.

MULTIDISCIPLINARY TEAM WITH PROVEN EXPERIENCE 

  • SI has a strong core of technical, operational, and management expertise with the ability to project manage and implement complex software solutions.

OPTIUS OSS Software MOdules

Our Optius platform consists of a modular suite of applications designed to provide you with integrated OSS & BSS applciations.

Service Order Management

Intelligent Service Order & Network Management

SI’s Service Order Management enables telecoms to automatically orchestrate the fulfillment of customer requests. This service is designed to analyze available network resources and determine the most effective delivery method to provide the requested service to a customer. 

The system ensures your network is being used to its fullest capabilities, increasing capacity to serve more customers on your existing infrastructure. Maximizing the use of existing infrastructure will increase the return on your network investments.

 

Network Inventory Management

SI’s Network Inventory (Services and Resources) & Assignment solution provides full network visibility to understand the effects of customer service activities in real-time.

Network Inventory and Assignment provides visibility of physical resources, cables, data center services, IP addresses, telephone numbers, and more.

 

Activation

Highly scalable service and resource activation solution that is capable of multi-service needs of all classes of mobile and fixed service providers – allowing you to quickly give your customers what they want and accelerate revenue.

In a world where customer experience means everything to the competitiveness of a service provider, real-time activation and auto provisioning are necessary to stay competitive. 

Zero touch activation enables services to be automatically activated over any type of network, including copper, fibre, fixed wireless, cable, and mobile.

 

Service Assurance

Proactively manage trouble tickets, incident management, problem management, change management, and testing of copper plant. Assure customer’s service repairs are tracked and managed effectively. Designed to support ITIL best practices.

Billing

SaskTel International has partnered to provide you with the best fully convergent, end-to-end billing solutions. We have multiple partners to ensure you are able to choose the solution that is the best fit for your business.

Customer Relationship Management

SaskTel International has partnered to provide you with a customer relationship solution that enables you to manage your relationship with your customers at every part of the customer lifecycle.

With a complete centralized view of all relevant information regarding the customer, your customer service representatives will be able to understand customer needs and anticipate their demands to deepen relationships and strengthen loyalty.

Workforce Management

Empower your workforce installing and repairing both copper and fiber services and outside plant. Better manage operational resources to optimize capacity and enable technicians with better information. Plus, leverage SaskTel’s operational experience with WFM systems.  

 

MODERN ARCHITECTURE

Modern Platform to Scale for the Future. 

A modular platform technology with an open architecture that facilitates local, independent customizations, extensions, and integrations.

Optius Software Services

At SI, our greatest asset is our people, backed by a robust legacy of software development and support. Our team boasts extensive IT expertise cultivated over decades of hands-on implementations.

This seasoned experience uniquely equips us to navigate and execute intricate IT projects with transformative impact. We excel at converting your IT infrastructure into pivotal business assets, minimizing risk and maximizing opportunities for growth.

Implementation & Migration Services

Transform your business seamlessly with our expert software implementation services. Our skilled team takes the complexity out of the process, ensuring a smooth transition to cutting-edge solutions tailored to your needs.

Maximize efficiency, productivity, and growth while minimizing downtime. Empower your business with our proven track record of successful implementations.

Integration Services

Our telecom software integration services optimize your operations. With over 30 years integrating diverse systems into a consolidated system, enhancing efficiency and empowering you to deliver a better customer experience. Unlock new possibilities with our expertise in integrating OSS and BSS solutions.

From APIs to legacy systems, we ensure flawless integration, empowering your telecom business to thrive in the digital age.

Software Enhancements &  customizations

Transform and optimize your OSS solution with our tailored enhancements and customizations. We fine-tune your software to match your unique business requirements, empowering you with increased efficiency, improved user experiences, and advanced functionality. Our experts transform our best in class solutions into strategic assets that drive growth. Unleash the full potential of your software with our specialized enhancements and customizations.

APPLICATION MANAGEMENT SERVICES

SI’s application maintenance service (AMS) helps clients improve the management of their information systems through a combination of application support and enhancement services. SI works closely with its clients to maximize IT investments, reducing costs related to application failures (break/fix) and increasing funds available for software enhancements.